Plenary Session Workshop Asset and Facilities in PPP Project @ 10th Dec 2012

The plenary session is held in the afternoon session was facilitated by En. Mohamad Shahrizal Idris, Executive Director of GFM Sdn Bhd representing as a consultant for CIDB Malaysia. Some of the pertinent points had been captured during the discussion;

a) Categorisation of soft and hard FM should be well defined and deliberated further in the next workshop
b) Level of Service (LoS)  should involve right from design stage
c) Another service for consideration i.e Energy efficiency and Green Building
d) Benchmarking tool for ASL and KPI

At the end of the session, the workshop has came out with four themes for immediate research to be undertaken in collaboration with UKAS, govt agencies and FM practitioners. The willingness to share information, data on FM related are paramount. Themes reflected to the urgency and critical problems need to be addressed in PPP in Malaysia. Researchers could think to ponder in terms of detailing and scoping with regard to this topic.

a) Level of Service (LoS) and performance measurement
b) Benchmarking
     - Cost and performance
     - Best practices
c) Risk management in PFI projects
d) Pricing strategy and cost structure

Thereby, researcher interested to do FM in PFI can think further on these.

Workshop Asset Management and Facilities for PPP

Today 19th Dec 2012, Unit Kerjasama Awam Swasta UKAS JPM is organising the workshop to discuss the direction of asset and facilities including value managament. The definition of hard and soft FM should be clearly defined. The issue of pricing,level of service, benchmarking need to be tackled out by the government.

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Updates from seminar more info on bim in usa can be viewed and dowload from bim.psu.edu

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Seminar on future direction of building info modelling BIM

Presentation by Prof Chimay Anumba from Penns State Univ USA entitled developments of BIM. BIM was pioneered by Prof Gilbert Albright Penns State back 1961 with introduce Modcon

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FM Asia 2012, 20th November 2012 Prince Hotel KL

Group photo taken after conference ends. Mr Kenneth Foo of RQAM Singapore presenting his keynote address.

Short report on the Workshop Strategic Facilities Management Procurement for Organisation on 20th Nov 2012 at Prince Hotel KL

REPORT

WORKSHOP: A STRATEGIC FACILITIES MANAGEMENT PROCUREMENT FOR ORGANISATION IN CONJUNCTION WITH CONFERENCE FM ASIA 2012

Facilitator                    : Prof. Ir. Dr. Zuhairi Abd. Hamid, Executive Director CREAM

Co-facilitator               : Mr. Mohd Khairolden Ghani, R&D Manager of CREAM

Date                            : 20^th November 2012 (Tuesday)

Time                            : 5.30 pm until 7.00 pm

Venue                         : Prince Hotel Ballroom, Kuala Lumpur

Participants                 : 20 participants

Introduction

A workshop was held in the late afternoon after the conference session ends. The workshop was specifically design in conjunction with Facilities Management Asia 2012 Conference in focusing on identifying challenges, opportunities and sharing strategies, current edge technologies in FM industries. Around 20 participants had participated in the discussion

FM is not only focusing on the optimizing the cost of buildings but also on efficiency and suitability for people and process as well. One of the main processes that embrace the fast-forwarding FM is procurement. The improper selection of FM procurement process will leads to failure in its implementation. The current uptake of FM is at operational level, while its implementation involves short and medium term and also long term activities. The recommended organisational approach towards FM is at strategic level and this has to be adopted by the top management. It is prerequisite for an organisation to be equipped with management capability, individual competency and economic robustness to successfully implement FM. This workshop will discuss on FM procurement practices based on the current organisation’s performance.

·         Discuss current FM procurement practices in Malaysia

·         Determine the elements for hard and soft FM in building

·         Identify issues and challenges in preparing FM procurement practices in your organisation

·         Assess industry performance in implementing FM based on current FM procurement

·         Propose a strategic framework on practical FM procurement in your organisation.

1.      Discuss current FM procurement practices in Malaysia

Generally, the participants agreed in principle that the practice of FM in their organisation is run at operation level rather than strategic approach. It is due to that FM is not widely adopted and practiced in Malaysia. FM is merely perceived as maintenance per se. Currently FM is not widely being practiced in East Malaysia (i.e Sabah and Sarawak). The company out there are more practice more on maintenance exercise rather than FM. The people in East Malaysia generally do not really know what FM is is all about and its functionalities. They know more on maintenance in such organisation.

2.      Determine the elements for hard and soft FM in building

Overall participants of the workshop agreed on the elements in hard and soft FM.  Hard FM in this context is covers below;

Hard FM: Engineering, Information Technology, Biomedical Engineering, Security

Soft FM: Administration, Professional

Issue raised during the discussion is on the security whether it can be considered as soft FM. In the finding from previous workshop, security has been considered as hard FM.  Security in this case may considered as designing security post rather than looking on the maintenance per se. However the issue rose can be considered as soft FM by putting security as activities relates to maintenance.

3.      Identify issues and challenges in preparing FM procurement practices in your organisation

Some raised the issue of FM in Malaysia still new even though the term maintenance has been popular in Malaysian people for long time ago. People will only see the FM is only maintenance of building.  In terms of budgeting on FM, some said that common approach is based on yearly budget. FM is grouped under operation and maintenance (O&M) budget. The money will be channelled to the activities of operation and maintenance that would comprise day to day activities, landscaping, and renovation and so on. This approach is not strategic planning but is more on short term planning.  Another issue is on the people mentality especially officer in charge in government who only thinks on the cost per unit. They should think outside the box in finding way how to generate revenue from the FM. The participant also commented the research should not only focus to the government hospital but also looking on the private hospital. The issue of predicting the cost after certain period of time may also a challenge to FM in future. The concessionaire agreement will also play roles in determining the right cost with the right purpose and relevancy. Some pointed out that, should the ruling government change after general election (GE) there is possibilities to terminate all existing government agreements. This issue not being discussed detail by facilitator but is according to understanding such agreement could not be easily terminated without proper judgement and analyse. If and unless there some new consideration and approach to rectify the activities involved in the process could be materialised.

INETEGRITY

Integrity aspect is also pertinent factor need to be focus while dealing in procurement method. Parties involved in tendering process.

LEGAL CONSIDERATIONS

In procurement process the Government should engage the involvement of legal people right from beginning of its process to ascertain that legalities of process are in accordance to the client requirement.

4.      Assess industry performance in implementing FM based on current FM procurement

There are suggestion that activities and budgeting in maintenance and facilities should be audited by independent parties to ensure the integrity and transparent of a good governance such organisation. We should emulate Indonesian counterpart effort in carry out auditing exercise for energy efficiency in their building. In terms of service quality in hospital (taken as example), most of participants are opted for private medical centre to get their treatment after their retirement age compared to government hospital. This issue should be looked for why government hospital is lack behind in terms of services as compared to private hospital. They are more advance in terms of facilities, experts and many more. 

5.      Propose a strategic framework on practical FM procurement in your organisation.

Suggestion for Researcher;

·         An officer from government agency had proposed that the proposed framework by researcher should not only develop by open tender per se but also covers direct negotiation tender process. It will create more transparency and openness for people to know detail of procurement process in PFI project

·         Should develop more method of procurement process i.e Open tender, Negotiation tender

·         Should also include procurement for new contract services to look on the services i.e Service Level Agreement (SLA)

Concluding Remarks;

A short workshop has been successfully achieved its objective even though the time allocated by organiser. The supportive participant had aired their views pertaining to what is maintenance and FM is all about had really make workshop lively and good interaction. FM should position itself as a high value area rather than is viewed only doing things related to maintenance. The position of FM people will also be more respectful as compared before. The awareness and knowledge sharing of FM will be shared and inculcate will give top management consider FM as priority when it comes to the matter of budgeting.

FM Asia 2012 : Highlight of Workshop on Procurement

Current practice of FM in Malaysia is more on maintenance. Not strategic planning approach but short term gain. Yearly budget allocated under operation and maintenance. Mindset and culture should change to generate revenue of FM rather than cost centre.

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Conference FM Asia @ 20 Nov 2012 Prince Hotel KL

Address the issue of input of design in FM, whats happening in the Middle East Burgeoning region,challengea of outsourcing and many more.

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Selamat Hari Raya 1433H

The research team would like to wish Selamat Hari Raya Aidilfitri to all muslims and maaf zahir batin.Together we transform FM agenda towards sustainability

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Pre congress health and desigb KLCC

large turnout in the pre congress co-organised by CIDB

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Pre-congress Seminar on Design and Health 8th World Congress Exhibition on 27th June 2012 at KLCC. Six papers will be presented;
1- Macro policy and requirement in hospital construction and development
2-Policy framework on healthcare facilities in Malaysia
3-Evolution of public healthcare facilities design to health trend in Malaysia
4-Facilities and assets management of healthcare building
5-Healthcare facility management-Sustainable operation and performance

Photos during the Seminar and Workshop ICT BIM 30th May 2012 at Seri Pacific PWTC Kuala Lumpur

Speaker (from top) Ir Dzulaidin Tasrin Othman from Kencana Petroleum Sdn Bhd, Asst Professor Dr Benny Raphael, National University of Singapore (NUS), Ir. Dr Zuhairi Abd. Hamid, CREAM and Mr Mohamad Zainudin, UKM Medical Centre (PPUKM)

Participants during seminar ICT BIM 30th May 2012

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Workshop ICT BIM 30th May 2012 at Seri Pacific PWTC

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An Invitation to National Conference on Green Building

Dear all,

CREAM and Universiti Malaya will jointly organise inaugural national conference on green building with the theme of Incorporating Energy Efficiency in Building Design on 18th July 2012 (Wednesday) at Cyberview Lodge and Spa Resort, Cyberjaya Selangor DE. The conference will features prominent speaker in green building such as Sustainable Energy Development Authority (SEDA), Malayisan Green Building Council (MGBC), TNB Research Sdn Bhd and many more. Fee of the conference is only RM 600.00 per person. For registration please contact us at 03-9281 0800 or email khairolden@cidb.gov.my

Objective 5; Workshop Discussion (30th May 2012)

Objective 5; To establish a framework on strategic approach for ICT utilization in FM in Malaysia -The conclusion and summary of objectives 1, 2, 3 & 4 Group A; (i)   The framework should focus on initially providing training to develop ICT skills for capturing, storing, manipulating and transmission of data for property acquisition, change of use, building usage, lease management, space utilization planning, budgetary control, risk management, life cycle cost appraisal and monitoring and post-occupancy evaluation. (ii)  The framework should focus on the process of implementation of ICT in Phases.           Process-Getting knowledge about BIM           Infrastructure- government driven on government asset           Environment- some incentive given by government to facilitate BIM in the building           People- creating awareness, providing training, education and etc. Group B; People Exposure Training Management support Commitment Process Continues improvement Training in a systematic way Buying the software through loan / incentive Develop (in-house) opportunity for software people University program FM subject in engineering course Exposure to student (seminar/conference etc) Soft skill (modal insan) Environment Paper less (save environment) Sustainability management (improvement in green elements) Green in ICT Infrastructure All in places Hardware & software WIFI zone Using modern gadget CCTV for monitoring Whole country   Group C; To conclude and summarize, asset owner plays a key role to implement ICT in FM. What we can do to use ICT at maximum level in: a) People aspect – provide training to improve skills b) Process – IT should align with the current process c) Infrastructure – the system should compatible with the current BIM needs. d) Environment – key people in industry should be ready to accept ICT in FM,  Group D;  ICT in FM should include; a) Process b) People c) Infrastructure d) Environment e) Training Group E; Element Strategy approach People Government Private Industries Academic Human capacity training development Encourage ICT at initial stage like from primary school Incentive Grant for training Process Policy & Strategies Accreditation & certification Collaboration & commercialisation (industry/university and government) Tax incentives Promotion and Road show (create awareness) Research and development Put it into games Environment Short Term & Long term Open source software Infrastructure Investment Upgrade infrastructure R&D Provider – software development Roadshow

Objective 4; Workshop Discussion (30th May 2012)

Objective 4; To discuss the development plan of BIM training program

Group A;

-    Focus on awareness of the advantages of using BIM for FM amongst all the key stakeholders e.g. clients, developers, contractors, engineers, local authority staff. -       BIM should be structured into the syllabus of the Engineering, Technology, Architectural and Built Environment fields of study. -      A BIM training programme at undergraduate level should be complemented by the BIM service providers. -       Development Plan specifically for BIM Operators, BIM Administrator, BIM Manager and BIM Draughtsman Group B; JKR dedicated unit that focus on BIM 2 officers from each discipline (2 persons – architect/engineer/etc) A team is created to be champion in BIM. Responsibility Main committee will be responsible in the task Sub-committee (branches) Under sub-committee ; produces the model (3D) created by architect/engineer – including supporting software (design stage already) The main committee will present the proposal of a model at TOP management before construction phase.  Planning training Current issue lack of coordination, awareness among the discipline BIM coordinator can help to solve the problems. AutoDesk  2x training/ month PAM vision (30%  of architect registered with PAM must be able use BIM in 2015) Skill Currently low skill (staff) Lack of information & data Lack of standardized cost data Expensive cost (ex ; AutoCAD RM20k, Revit RM20k ) CostX (QS software) – 3D RM18k/ per licence & 2D RM12K / per licence Budget allocation - JKR 7 offices x 5 discipline = 35 people (Approved)

 Group C;

-     Expand the CAD module and incorporate BIM in universities -    Teach part by part of BIM model training program across discipline, not limited to engineering and architecture. -     Start at the academic level. -     We need to provide a roadmap for the future. -     Insert BIM Module in the ICT Training program done by CIDB to the industry. -     Need to identify one certification body that can determine the BIM compliance in organization – such as the level of BIM score. -     Re-training of existing CAD Managers, Draughtsmen to be BIM Managers. -     There has to be some incentives to develop local FM vendors using ICT/BIM.  Group D; -Create the culture and awareness program to all discipline involve in the asset ; start point awareness to the top management ¢-Training   Group E;   Use personal expert in BIM to sharing knowledge and training Incentive / Accreditation Grant for training Incubation centre (focusing on developing certain program / System) eg:  CWorks comes from MTDC’s incubation centre