The plenary session is held in the afternoon session was facilitated by En. Mohamad Shahrizal Idris, Executive Director of GFM Sdn Bhd representing as a consultant for CIDB Malaysia. Some of the pertinent points had been captured during the discussion;
a) Categorisation of soft and hard FM should be well defined and deliberated further in the next workshop
b) Level of Service (LoS) should involve right from design stage
c) Another service for consideration i.e Energy efficiency and Green Building
d) Benchmarking tool for ASL and KPI
At the end of the session, the workshop has came out with four themes for immediate research to be undertaken in collaboration with UKAS, govt agencies and FM practitioners. The willingness to share information, data on FM related are paramount. Themes reflected to the urgency and critical problems need to be addressed in PPP in Malaysia. Researchers could think to ponder in terms of detailing and scoping with regard to this topic.
a) Level of Service (LoS) and performance measurement
b) Benchmarking
- Cost and performance
- Best practices
c) Risk management in PFI projects
d) Pricing strategy and cost structure
Thereby, researcher interested to do FM in PFI can think further on these.
A collaboration research project currently undertaking by Construction Research Institute of Malaysia (CREAM) and research team from Faculty of Built Environment, Universiti Malaya. This research is aimed at developing a framework for Malaysian Facilities Management focusing on four (4) areas, namely: (1) Performance Measurement, (2) Procurement Strategy, (3) Human Capacity Building and (4) Leveraging ICT in Facilities Management.
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